Really Bad Arlines
January 9, 2011 – 10:11 pmFirst Case:
Canceled passenger tickets without informing them due to their internal issues and the passengers had to suffer without even any apology from them but instead accused for buying illegal tickets without even investigating first. Anybody would opt to go for cheaper cost if it is offered to them! Is it wrong for me to have a friend to offer me cheap tickets? I even received a valid original online RBA e-ticket! Than two months later, I received a rude call from RBA staff questioning me how I get the ticket, how much etc. So I explained how I got it which is the truth. Few days after that my ticket was canceled!! Don’t think we are going to keep quiet about this.
Second Case:
Flight delays with no reason which causes complication for passenger by not informing passengers which causes them to miss their connecting flight. Like one case where the airport staff assured the passenger that their luggage would be transferred and even the staff based at the departure hall assured that the ground staff would be waiting. Upon arrival to Singapore, the ground staff has no inclinations, info or instructions but they do have for one “orang putih” who was assisted efficiently! To make it worst, the passenger luggage was only delivered to passengers two (2) weeks later. This was also due the passengers own resourcefulness!
This post was submitted by freedomofspeech.
3 Responses to “Really Bad Arlines”
RBA is known for being one of the worst airlines.Nothing new. Their service generally is zero. Rude staff,no discipline,don’t care manner…zzzzz…better fly with Airasia or MAS.
By anakbrunei21173 on Jan 10, 2011
Tell me something new about RBA. I remember last january I suppose to go to KK and my flight was confirmed and they said the flight is FULL??? I was so suprised and asking them how can it be full and the staff started to pointing finger on each department such the reservation dept made mistake etc etc and when I was saying that Im attending a very important function then they said they will try to ask any passenger that willing to give up their seat. It doesnt make sense at all.
RBA, Your service need to be improve.
By hisashi235 on Mar 8, 2011
and dont forget bot the food served.. its dinner time and ppl expect sumthing being served like rice or potatoes .. but pie? unacceptable.. pls do consider dat…
By chomot on Mar 13, 2012