Electronic Shop Selling Faulty TV
January 4, 2012 – 8:34 amI bought a plasma LG TV at an electronic shop located near the Hua Ho in Gadong a few week ago. After receiving the TV to my house, I notice a lot of problem, like burn-in and vertical line on the screen.
So when I returned to the shop, I found out that the shop had sold me the TV that was on display, and not the brand new. When asked to fix the burn-in problem, they told me it doesn’t cover in the warranty. I am really up set how they do business like this. I will not recommend anyone buying stuff from here anymore.
This post was submitted by Anonymous86.
3 Responses to “Electronic Shop Selling Faulty TV”
Terlalu lemahnya consumer protection di Brunei menyebabkan seller besar kepala dan berani menipu. Pihak yang sepatutnya bertanggungjawap menangani masalah seperti ani hanya duduk diam relax saja diopis menunggu gaji bulan masuk. Dimana kitani boleh membuat report kalau terjadi perkara ani di Brunei ? Indada.
Kalau di England atau US, durang ada consumer protection yang disebut sebagai Watch Dog. Andaikata berlaku kes macam kau ani, kitani berhak mendapat refund 100% atau mendapat TV baru. Kitani membayar harga penuh, sudah tentu berhak mendapat barang yang baru berfungsi dengan baik. Kalau seller degil kepala batu, pembeli boleh membuat laporan SMALL CLAIM COURT dengan bantuan watch dog tadi untuk menuntut kembali wang. Masa ani tah seller yang kepala batu tadi akhirnya hilang kerasnya dan terpaksa membayar balik atau hilang lesen perniagaan.
Tapi kalau di Brunei ? Habis-habis pun report polis ganya.
By PC Phreak on Jan 13, 2012
btw the shop is R & T Electronic Enterprise(gadong). i will never shop there again!
By Anonymous86 on Jan 29, 2012
My comment is that R&T is only just a reseller as the main distributor of LG is from AIFA. I suggest you complaint straight to his boss, Frankie Ngu or his deputy Irene, as his salesmen have no authority in making decisions.
Or, you could straight complaint to AIFA , Perindustrian Lambak Kanan look for their boss, Mohammad!
By wanchucki on Feb 6, 2012